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Ladbrokes Casino Review

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The Ladbrokes Casino is part of the larger Ladbrokes gambling network.  One of the oldest betting houses in the world, Ladbrokes has become a fixture in the UK casino world.  They offer both brick-and-mortar betting shops as well as a diverse array of online casinos, poker rooms, and sports booking.  They have decades worth of trust built up so new players worried about investing online should feel comfortable.

Online Casinos are becoming more common and Ladbrokes is doing a good job of distinguishing themselves form the pack.  They offer good bonuses and other promotions, an excellent assortment of games and above-average customer service.  Players can also play a huge variety of related games throughout the rest of their network.

Gameplay  9/10

Ladbrokes games are “instant-play” games which means they simply open a flash game in a new browser window.  They load quickly and games such as blackjack and roulette have an intuitive betting system which makes it simple to use and is very clear about showing what exactly happens during every step of the game.  The craps table can be a little bit confusing for new players as it doesn’t always make clear when a bet is on or off, but overall it works well.

The options customers are offered are excellent.  All of the classic casino games like baccarat, blackjack, craps, slot machines, and roulette are there with dozens of other diversions available as well.  Games like keno, baccarat, and even scratch lotteries round out their line-up.  They have close to a dozen different online slot machines available, so players will have their choice of odds and game types.

Ladbrokes offers so many games there should be something to any casino fans liking.  In addition to the games offered in the Ladbrokes Casino they also have a decent poker room and other online games as separate services.  Be sure to check them out as well to see if anything piques your interest.

Promotions  8/10

It seems that promotions are much more integral to the success of online poker than they are to casino rooms since the casinos seem to offer so little.  Ladbrokes offers a modest but far more fare promotion than the majority of the other online casinos.  To begin, players get up to $100 matched bonus money on their first deposit.  This cash becomes available to players after they bet up to six times their bonus amount.  This might seem high, but compared to others that require play-throughs as high as twenty or even thirty times the bonus amount, its a steal.

To top that off they have seasonal bonuses for specific games and events.  For example, in December 2008 they offer a 25 dollar matching bonus to anyone who plays on a specific pair of slot machines.  These bonuses run year round and cycle to something new regularly.  For players who are dedicated to just one game this might not be of interest, but it is a good way to get some excitement going for games that might otherwise be ignored.

Ladbrokes Casino also offers lotteries and other bonuses.  All in all, Ladbrokes has some of the best promotions in the online casino market.

Customer Service  8/10

Customer Service at Ladbrokes is good.  Players are offered email and phone support.  UK based players can call their hotline for free.  Unfortunately, international players will be paying a decent amount to get help from the Ladbrokes staff.  Email requests were answered within a few hours.  A few other major sites have faster turn-around on emails, but under four hours is still very good.

As they have so many games to offer, it seems that their site could use some better documentation on the rules.  A few player’s guides or FAQs with some in-depth information and odds would be nice since not every new player is familiar with games like baccarat.  Overall, however, a positive experience.

Wrap Up

Playing Casino games at Ladbrokes is a pleasure.  The software is glitch-free, the promotions are top-notch and you get all of the customer service you would expect out of a company like Ladbrokes.  Players should feel free to play around at the many games that Ladbrokes offers.  With so many quality games you might discover a new favorite.

If you like Ladbrokes Casino, be sure to check out their Poker Room and Sports Betting services as well!

Rating 5/5

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